Privacy Policy

iMeta Technologies is committed to protecting and respecting your privacy. This Privacy Policy sets out the manner in which iMeta Technologies collects, uses, maintains and discloses information, collected from users (each, a “User”) of the imeta.com website (“Site”). This privacy policy applies to the Site and all products and services offered by iMeta Technologies Ltd.

Personal identification information
We may collect personal identification information from Users in a variety of ways; including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service provider utilised and other similar information.

How we use collected information
iMeta Technologies Ltd. may collect and use Users’ personal information for the following purposes:
To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise your personal experience – We may use information to understand how our Users as a group use the services and resources provided on our Site.
To improve our site – We may use feedback you provide to improve our products and services.
To send relevant emails – We may use the email address to send the User information and updates pertaining to their order. It may also be used to respond to their enquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails which may include company news, updates, related product or service information etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want Us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If We or substantially all of our assets are acquired by a third party, in which case personal data held by Us about our customers will be one of the transferred assets.

If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights
You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting Us at enquiries@imeta.co.uk

Access to Information
You have the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request about you can be made by contacting enquiries@imeta.co.uk

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy
iMeta Technologies has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of the page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you confirm your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Cookies
We will sometimes place cookies, which are small data files, on your computer. It is common place for websites to do this and they help to improve your experience in a number of ways including: Remembering settings so that you do not have to enter them again.
Remembering information that you have entered, for example your name, to save you having to repeat yourself.
Monitoring the way in which the site is used and how people find our site.
To monitor our audience size and usage pattern

Google Analytics
We use Google Analytics to track visits to our website to help us learn more about our customers and to see where our sites need improvement. To find out more about the cookies used see
Google’s Cookie Policy

Email Tracking
By registering to receive communications via email, you accept that messages you receive may be trackable at an individual level; allowing us to determine, for example, when an email is opened and when links are clicked. This information helps us to improve the effectiveness of our email communications and may occasionally be used to send further communications based on your actions (e.g. clicking a particular link) or inactions (e.g. not opening an email). You can unsubscribe from email communications at any time using the unsubscribe link contained in each email.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

iMeta Technologies,
Gamma House,
Enterprise Road,
Southampton Science Park,

Southampton
SO16 7NS
08452 41 41 45

enquiries@imeta.co.uk